Membership hold policy

UPDATED: 02/02/2022

Students may put their membership on freeze or hold if necessary and for a period no less than thirty (30) days (or one calendar month). This is limited to once per calendar year. This policy also applies to any injury related requests. Notice of freeze must be submitted via email to jade@suncoastbjj.com and received thirty (30) days prior to your credit/debit card processing date. All memberships require a minimum of 30 days written notice prior to next billing date to assure cancellation of automatic payments. All payments drawn prior to the requested hold will not be refunded. Clients will not be billed for frozen months, and billing will resume upon end of the freeze period. If client chooses to cancel membership during the hold or freeze period, written notification must be submitted via email no later than 30 days prior to the end of the hold period, otherwise clients will be charged a final month of membership upon hold release.